Exchanges & Returns

We hope that you are completely happy with your purchase, however, should you change your mind for any reason you have 14 days from the date of delivery to return your items for a refund. We do allow up to 30 days to return items for an exchange or credit note. Due to each country having different transit timescales, we would take this into consideration and use the date the order was posted back, rather than the date returned.

All returned item(s) must be unworn and in a brand-new condition, complete with all attached labels/tags/barcodes. Please use appropriate packaging to return items to us. Any boxed items must be returned with the original packaging, undamaged.

If an item is returned to us in an unsuitable condition or outside of the return’s timeframe, we will not be able to issue you with a refund. If the item is rejected and returned to you, you may be asked to cover the delivery charge.

Please ensure that you use a tracked service with the correct level of insurance to cover yourself against any transit issues.

You must include information on the outside of your parcel to declare this as a return. This will prevent any additional charges that should not apply. If the parcel is not declared as a return, any additional charges will need to be paid for by the Customer.

We strongly recommend keeping hold of your postage receipt until your return has been processed by our Team.